Terms of Service
Last Updated: September 5, 2026 | Effective Date: January 1, 2026
1. Acceptance of Terms
By accessing or subscribing to software products provided by TechFlow Software Company ("TechFlow"), including AcPro Cloud ERP, BookEzy, Bill.cafe, HotelDesk, FieldForce CRM, and SchoolDesk ERP, you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company or legal entity, you represent that you have the authority to bind such entity to these terms.
2. Cloud Subscription & Permitted Use
TechFlow grants you a non-exclusive, non-transferable right to access and use the subscribed software modules during the active subscription term. Use is subject to the user licenses, tenant quotas, and branch parameters defined in your selected plan tier.
3. Service Availability & SLA
TechFlow targets 99.9% cloud infrastructure uptime, excluding scheduled maintenance windows announced in advance. High-availability failover architectures and multi-tenant database safeguards are maintained to protect enterprise continuity.
4. Subscriptions, Fees & Billing
Subscription fees are billed in advance on an annual or monthly basis as specified in Indian Rupee (INR) plus applicable Goods and Services Tax (GST). Active subscriptions automatically renew unless cancelled with thirty (30) days prior written notice before the renewal date.
5. Governing Law & Jurisdiction
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the competent courts in Kanchipuram / Chennai, Tamil Nadu, India.